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I will work as a top-notch performer for you, and I guarantee that you will be completely satisfied with the end result whether I am performing a front-end analysis or developing a web site.

After I receive your fee and an issue occurs that we cannot resolve, then please review the terms below:

	I will refund 100% of the fee from 0 to 3 days.
	I will refund you 75% of the fee from 4 to 14 days.
	I will refund you 50% of the fee from 15 to 30 days.
	I will retain 100% of the fee after 30 days.
	I will refund you 100% of the fee if I cannot take on the project due to personal issues. I will try my very best to get you a suitable replacement.

Ann E Nicholson