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Information & Design Consulting |
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About Ann E Nicholson
Do you need technical writing that a lay
reader can understand? Do you want
clean and concise writing that is to the
point? Do you need someone who can
grasp complex concepts and put them to
pen? Stop searching!
I have worked with various companies such as
HP, Fidelity Investments, and McKesson to produce both paper and online documentation that employees and clients, no matter their level of expertise, can work with to better perform their jobs.
My work ranges from technical writing
and training documentation to job aids
and online content. You can view some
samples of my work throughout this web
site.
For more, go to
Professional Synopsis
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Projects in Which I Am Currently
Involved
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As a subcontractor for
both
Results, Inc.
and
The Operant Group,
I have designed and developed over 100
sites to bring traffic and revenue to
their respective clients. |
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At the same time, I also resolved DSL issues that customers of
Windstream Communications have.
DSL issue can range anywhere from a bad
modem or helping to walk customers
through setting up their email programs. |
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In the recent
past,
Keystone
Learning and
Technical Lead
contracted me to work with a team of Instructional Designers and Content
Developers to produce software video training. You can see a sample of a
watch-and-learn video in my
Online
Portfolio
page. |
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Skills:
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Desktop Publishing |
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FrameMaker, Word,
Acrobat, Distiller, E-Doc, Text
Editors |
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Web |
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Flash MX,
ActionScript, FrontPage,
Dreamweaver, Authorware.
FTP |
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Screen / Video Capture |
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Camtasia
Studio, SnagIt |
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Presentation / Flowcharting |
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PowerPoint,
Visio |
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Graphics |
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Designer,
Draw, Photoshop |
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Database |
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Access, Excel |
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Medical |
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ICD-9, CPT, HIPAA |
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Nontechnical
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Communication, Process
Improvement, Performance
Improvement, Leadership,
Evaluating, Team-building,
Problem-solving, Role-playing,
Customer Service |
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Please
see what I can do for you!
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